Fall Issue 2010
CEO Perspective: Making a Difference
Ravi K. Raheja, MD,
TriageLogic CEO
Welcome to the first edition of Triage Care News, featuring the latest trends in the nurse triage industry as well as updates on TriageLogic’s products and services. Learn more about TriageLogic’s mission and why the company is a leading provider of quality-based triage software and after-hours nurse triage services.
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Client Spotlight: Austin Regional Clinic
Learn how one customer, Austin Regional Clinic (ARC), improved business and clinical outcomes with TriageLogic’s
Nurse Triage On Call ProgramTM. The article features comments by Dr. Leah Treadwell, ARC’s director of the After Hours Clinic for Family Medicine. The large provider group was seeking a streamlined approach to handling and following-up with patient calls after normal business hours. Ten months after implementation, Dr. Treadwell reports TriageLogic has made an important contribution in supporting ACR physicians and their patients.
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Product Close Up: TriageLogic Launches Office Triage SolutionTM
This article showcases how Princeton Nassau Pediatrics implemented TriageLogic’s latest product offering called Office Triage SolutionTM. The web-based application empowers nursing and office staff to handle patient calls more efficiently, consistently and accurately throughout the day. Dr. Adam Naddelman, a New Jersey-based pediatrician, notes that TriageLogic has made a real difference in how his practice supports patients and documents daytime calls.
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Chair’s Message: Why TriageLogic Was Founded
Charu G. Raheja, PhD
TriageLogic founder and chair
TriageLogic was founded on the core principle of giving patients access to healthcare information 24/7. Dr. Charu Raheja provides some insightful observations about TriageLogic’s history and its dynamic array of products and services.
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In the News
- Research Indicates Lack of Comprehensive EHR Systems in Hospitals
- Study Finds Increase in Online-Purchased Health Plans
- New Research Finds Antibiotic Use Has Side Effects
- Only 5% of Americans Will Undergo Vigorous Exercise Today
- Prescription Incentives: A New Trend
- Free Online Access to Schmitt and Thompson Clinical Highlights
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